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About that BlackBerry outage…

About that BlackBerry outage...

So, did you or someone you know, notice that there was a very big BlackBerry problem on Tuesday night? You weren’t alone (I was traveling and didn’t understand what was going on). The second BlackBerry outage in a week occurred for everyone, and it turns out that a new version of BlackBerry Messenger was the culprit. CNET has some more information about it all:

In a statement provided to CNET, RIM said the “root cause is currently under review, but based on preliminary analysis, it currently appears that the issue stemmed from a flaw in two recently released versions of BlackBerry Messenger (versions 5.0.0.55 and 5.0.0.56) that caused an unanticipated database issue within the BlackBerry infrastructure. RIM has taken corrective action to restore service.”

BlackBerry Messenger version 5.0.0.57 is the one to install, if you’re currently running either version described above, and that should be available through the phone’s browser or in BlackBerry App World. Tuesday’s outage follows another one last week shorter in duration.

Time to cue the iPhone faithful, shaking their heads at us, and praising their own device. Whatever, I’m sticking with the BlackBerry… for now.

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